Contact
Contact us
FAQs
1. Size the lashes. Before applying BB Lash Adhesive, measure lashes against your natural eyelash line and trim either side of lash if necessary.
PRO TIP #1: to avoid lash hanging, the end of the lash strip should be in alignment with outer corner of eye and end of eyebrow. If you cannot see the outer corner of your eyelid, trim lash.
PRO TIP #2: before applying lash adhesive use an eyelash curler to curl the strip lash. This will help with placement and intensify curl pattern.
2. Using BB Lash Adhesive, apply a medium coat to the top and inner band of the lash strip. Allow the adhesive to dry to a clear tacky consistency before applying it to your lash line.
3. Place the lash strip on the center of your eyelid, positioning it as close as possible to your natural lash line. Once lash is initially placed, repeat positioning for both inner and outer end of lash strip.
4. Apply mascara to your lashes as desired . This additional and final step will help blend your natural lashes with the false lashes.
Upon confirmation of order, please allow 1-2 days for processing. The total timeframe for processing and shipping is between 1-6 Business days (weekends and holidays excluded).
We currently offer three U.S. shipping methods:
Economy- 5 to 7 Business days ($4.90)
USPS First Class Package- 2-4 Business days (Calculated at checkout)
UPS Next Day Air Saver® - 1 Business day (Calculated at checkout)
ALL orders approved, will receive confirmation emails with tracking information once package has been shipped. Please be advised that BeHoldHer Beauty, LLC is not responsible for any carriers' (USPS, UPS) internal delays.
If you have any questions or concerns please contact us at customerservice@beholdherbeauty.com.
Thank you so much for you patience!
Thank you so much for your interest. Unfortuently, at this time we do not offer either local pickup or drop-off.
All sales are final due to the nature of our products and sanitary regulations. However, we offer a strict 24- hour damage return policy, which means you have 24 hours after receiving your item to report and request a return if any products were damaged or faulty.
To be eligible for a return, your item must be in the same condition that you received it,unworn and unused,with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at customerservice@beholdherbeauty.com.
For more information, please visit out Refund Policy page.